Your Family Owned Telephone Company Since 1904

P.O. Box 217
26 South Main Street
Hammond, NY 13646
Phone 315-324-5911
Fax 315-324-5917





Phone Assistance

Life Line 


Company History 

The first telephone service in Hammond was provided in 1895 by American Telegraph and Telephone Service which ran wires from Hammond to Chippewa Bay.  In 1904, W.T. Stiles leased the Chippewa lines and in March of that year expanded with new lines and telephones, thus Citizens Telephone Company was founded.  In 1912, a twelve-line switchboard was installed which was used until 1957 when the dial system was placed into operation.  

Donald and Patricia Ceresoli purchased Citizens Telephone in August 1968 and later purchased Macomb Telephone Company in 1973, which nearly doubled their subscriber base.  Over the years in an effort to provide exceptional service, the Ceresoli family expanded the business into other areas.   

Currently Citizens Telephone has grown to over 1,800 subscribers.   The company provides Internet and DSL service as well as telephone and cable TV to its customers.



DONALD A. CERESOLI, SR.  -      Chairman
DONALD A. CERESOLI, JR. -        President
 MARY TRUSKOWSKI -  Secretary/Treasurer


Over the phone or online


Box 217
26 South Main Street
Hammond, NY 13646
PH. 315-324-5911
Fax 315-324-5917

Please note :  If you submit an email after business hours or on weekends/holidays  your email will be answered during the next business day.

If this is service affecting please call the office, if after hours our On Call Service will answer and direct outage to a technician.  Charges may apply if technician is dispatched.

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is located approximately 100 miles north of Syracuse.   The office is conveniently located on Route 37 in the village of Hammond, in the southwest portion of St. Lawrence County.   The city of Ogdenburg is approximately 25 miles to the northeast while the city of Watertown is about 35 miles to the southwest.

New York State Customers: 

For consumer complaints that cannot be resolved with the company, you may contact the New York Department of Public Service (DPS). 

DPS complaints may be directed as follows:


Phone: DPS Helpline at 1-800-342-3377

(M-F 8:30a-4:00p); or

Mail: Office of Consumer Services, NYS Department of Public Service,

                           3 Empire State Plaza,           

                          Albany, NY 12223